Rentcars Customer Choice Awards

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What is the Rentcars Customer Choice Awards?

Recognizing the top-reviewed Rentcars rental companies

The event rewards the best rental partners, based on ratings and reviews made by Rentcars customers. After the results, customers who browse the Rentcars website will be able to choose rental companies based on the award stamp, which offers more trust and credibility to the winning brands!

Your good service makes the difference!

#RCCA2022

Rentcars Customer Choice Awards is in its 3rd edition!

The review period is

January 1
to December 31, 2022

And the awards will be presented in

January 2023

To participate in the RCCA you must:

1. The companies must have an average rating between 9.0 and 10 on rentcars.com and at least 5 reviews left by Rentcars clients.

2.RCCA winners will receive a special and personalized kit with digital pieces, a certificate and an exclusive award trophy.

How your brand can win the prize

The customer rents with Rentcars and chooses his favorite rental company

The customer evaluates his rental experience on the Rentcars website

The best reviewed rental companies win the Rentcars Customer Choice Awards

Frequently Asked Questions

How can we participate?

Rentals companies rated above 9 at rentcars.com and which have at least 5 reviews left by Rentcars clients are eligible to participate.

If I win the prize, how do I receive it?

You can contact us at rcca@rentcars.com and request a package to be shipped. We’ll send you the complete kit with your exclusive trophy. So you can display it in your location!

How is each rating score generated?

Customers must answer the question, “On a scale from 0 to 10, how likely is it that you would recommend the services of this rental company to a friend?” based on their experience with Rentcars. Customers can also rate the reception, vehicle condition and store structure.

What are the benefits of getting a score higher than 9?

The main reason is that it reflects your good service and how satisfied the customers are. Additionally, the rental company gets the Rentcars Customer Choice Awards, which consist of a personalized digital kit (the printed version can be requested) and it is highlighted on the Rentcars website’s search page, where the rental company gets a special stamp which indicates that it is one of the most highly rated, thus it stands out from other companies and this drives customers’ decisions.

How do I follow my rental company's score over the year?

You can follow your grade on a daily basis by doing a brief search simulation on the Rentcars website, where your rental company appears as one of the options. Your score will appear next to your brand logo.

The Rentcars Customer Choice Awards allows customers to share their opinions and acknowledge the excellent work of car rental companies. In last year's edition, we had incredible feedback from the rental companies that were given awards. This confirms the importance of delivering the certification of this award to those who are so dedicated to strengthening the car rental market.”, Vivian Almeida, director of Global Partnerships at Rentcars.

Vivian Almeida, Director of Global Partnerships at Rentcars

Winners of #RCCA2021

See their feedbacks

We thank you for your trust in Guerin and we're very pleased with the awards in question, which demonstrate customer happiness. Our focus is customer satisfaction and it's only possible to improve through the feedbacks we receive, and obviously these distinctions motivate our teams so we can be better every day. In the certainty that together we'll get more successes! Our compliments.

This is great news for our brands and our mutual clients. We will continue to thrive on providing excellent customer service. Once again, thank you for this award.

We'd like to thank our customers for choosing us and allowing us to receive the Rentcars certificate of excellence. We also wish to thank our employees who make our clients feel welcome and safe to travel with us. We're very happy to be part of the history of countless families who use our services and very motivated to keep working to be better and better, as a company and as people. We are immensely grateful!